Privacy Policy
At Bcalm, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our services.
By accessing or using MindfulLife, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We may collect the following types of information to provide better service and improve your experience:
a. Personal Information
When you register, book a session, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Gender (optional)
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Payment details (through secure gateways)
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Any information you voluntarily share during consultations or forms
b. Non-Personal Information
We automatically collect limited data such as:
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Browser type
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Device type
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IP address
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Pages visited and time spent on the website
This helps us analyze traffic and improve our platform.
2. How We Use Your Information
We use your data for the following purposes:
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To provide, personalize, and improve our services
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To schedule and manage therapy sessions
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To send confirmations, reminders, and follow-ups
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To respond to your queries or feedback
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To send newsletters or updates (only if you opt-in)
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To maintain security and prevent misuse of our platform
We never sell your personal information to third parties.
3. How We Protect Your Data
We use industry-standard security measures to protect your personal data, including:
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SSL encryption for data transmission
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Secure and compliant third-party payment gateways
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Limited staff access to personal information
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Regular system monitoring to prevent unauthorized access
Despite our best efforts, no system is completely secure. You use the website at your own risk.
4. Sharing of Information
We may share limited data only in the following cases:
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With verified mental health professionals (for your booked sessions)
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With payment processors for transaction purposes
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If required by law enforcement or legal obligation
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With analytics tools (like Google Analytics) to improve performance
We ensure all third parties comply with strict confidentiality agreements.
5. Cookies Policy
Bcalm uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and improve site performance.
You can disable cookies through your browser settings, but some features may not work properly.
6. Data Retention
We retain your data only for as long as necessary:
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Account and session data are retained while your account remains active.
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You may request deletion of your account and data anytime by contacting us at support@Bcalm.in.
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Payment records may be stored as required by law.
7. Your Rights
You have the right to:
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Access your personal data
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Correct or update inaccurate information
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Request data deletion
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Withdraw consent for communication
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Complain if you believe your privacy rights have been violated
To exercise these rights, email us at support@Bcalm.in
8. Third-Party Links
Bcalm may contain links to third-party websites or resources. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
9. Children’s Privacy
Our services are intended for individuals 18 years or older.
We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
Bcalm may update this Privacy Policy occasionally. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us: